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Terms & conditions | |
We will not put down 367 terms and conditions on this page, 4 is more than enough.
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1 - You order and pay,
then you can count on us to deliver.
Goods
will be shipped after receiving your payment. Not
because we don't trust you, but to make life easier for ourselves. Imagine
someone not paying 10 euro after receiving the goods and who lives
abroad. How could we collect that? Too much hassle.
2 - Items not to your liking? You can return them without
any reason and you will get a refund.
If not used of course.
The package may be opened to see whether or not the goods
are ok. There is no timelimit involved, you return items whenever you like!
Refunds do NOT include the shippingcosts.
Our
returnaddress can be found on the package(s), but also in the
confirmation email or on the contact page.
3 - In the event that an item can't be supplied anymore, you
will also get your money back.
This
also goes if PART of your order is out of stock.
4 - The satisfaction of the customer is our top priority.
And has been for the last 21 years here in the Netherlands, so we don't see
any reason to change that policy on the internet. A happy customer that
is coming back is of course of more importance then one that is not. Non returning customers
don't generate revenue, so we aim to please.
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